About Penna Homecare
Caring for people during their later years is a labour of love and requires a special person
Founding partners Sarah and Tracey first met when they both worked at Stroud hospital. It didn’t take them long to realise that they shared a commitment to delivering great care for their patients, but they wanted to be able to deliver that support directly to their local community.
They realised there was a lack of high quality home care in Stroud and its surrounding communities, so they opened their home care business together in October 2013. Originally called Feather Bed Care, the name was soon changed to Penna Homecare.
The cornerstone of their business has always been to make sure the service they provided was person centred, high quality, and was what they would want to receive if their own families needed looking after. With this ethos as a firm foundation, Penna quickly built an outstanding reputation.
A key component of the company’s growing reputation has been their refusal to employ just to make the numbers up – job applicants have always had to demonstrate a caring nature from first contact, even before a job interview.
Sarah and Tracey are passionate and committed to delivering great care to people in their later years and also at End of Life. Their belief is that they only get one chance to do the best they can for the client and their family. The outcome of this approach has been the creation of strong and lasting relationships with clients, as well as a successful and highly-regarded business.
However, they are not complacent about the service they deliver to clients, and constantly strive to improve themselves, their staff, and the care they offer. Training has been crucial in developing the business – making sure that everyone who works for Penna is completely professional in the way they deliver care, and also compassionate in the manner in which they do so.
Sarah and Tracey are now looking forward to expanding the number of clients they can help by continuing to recruit excellent people for their growing staff team. They are proud to have been able to help the people of Stroud over the past nine years and look forward to continuing to do so for many years to come.
Our Aims
How we seek to help you
Our overriding aim is to enable our clients to live, and enjoy life, in their own homes for as long as possible.
In order to achieve that we have specific goals that we set ourselves that can be summarised as follows:
To deliver personal and associated domestic care to clients to an excellent standard.
We aim to ensure that our service is delivered flexibly, attentively and in a non-discriminatory fashion, whilst respecting each client’s rights to independence, privacy, dignity, and the right to make informed choices.
To create an individualised care plan for each client - developed to support their needs, and one that will allow them to stay as independent as possible, at the same time as enjoying a good quality of life.
To provide the widest care framework possible. We provide a support network to our clients and their families, liaising with other professionals and organisations if the need arises to ensure the best care for clients. This will be achieved through measures such as organising appropriate equipment to promote independence, whilst maintaining a safe environment for both the client and the carers.
To try and be as responsive as we can. We understand the need for care to be available at very short notice and aim to carry out assessments urgently if needed. We will be able to provide comprehensive care from a half hour period to 24-hour care, for both short term arrangements and long term. We are also able to provide support for clients when being discharged from hospital to assist in the rehabilitation phase. This can continue until client confidence is restored or health has improved.